Frequently Asked Questions

We are a Ugandan software development company that builds high-performance websites, mobile applications, custom business systems, and AI-powered solutions. Our clients range from small businesses and startups to established organisations across healthcare, education, hospitality, real estate, retail, and finance sectors.

We are based in Kampala, Uganda, and serve clients across the country — from Wakiso to Entebbe, Jinja to Mbarara. We also work with clients remotely across East Africa and beyond.

We were established in 2024, and in that time we have successfully delivered over 30 projects for more than 35 active clients across multiple industries. Our team brings years of combined experience in software engineering, design, and digital strategy.

Our business websites start from UGX 450,000 for a standard 5-page responsive site. The final cost depends on the number of pages, complexity of features, and whether you need e-commerce, custom functionality, or advanced design. We provide a detailed quote after understanding your specific requirements — no hidden fees, no surprises.

Mobile app development starts from UGX 1,000,000 for a single-platform application with core features. Cross-platform apps, complex backends, and advanced functionality will increase the investment. Every quote is customised to your feature set and goals.

Yes, we do. Our standard structure is a 50% deposit to begin work and 50% upon completion. For larger projects, we offer milestone-based payment plans that spread the cost across the development timeline. We want to make professional digital solutions accessible to businesses of all sizes.

We offer ongoing maintenance and support packages that cover updates, security patches, and content changes. Minor revisions within the scope of the original agreement are included. New feature requests are quoted separately based on scope. We also offer maintenance packages starting from UGX 150,000 per month for ongoing support.

Most website projects span three to six weeks from kick-off to launch. The timeline depends on the complexity of the design, number of pages, and how quickly we receive content and feedback from your team. We provide a detailed project schedule during our discovery phase.

Mobile apps typically take eight to twelve weeks for a focused application. More complex projects with custom backends can extend to sixteen to twenty-four weeks. Business systems and ERP platforms generally take three to six months for core modules, with comprehensive implementations spanning six to twelve months delivered in phases.

We follow a structured four-phase approach: Discovery (understanding your business, goals, and requirements), Strategy & Design (wireframes, prototypes, and visual design), Development (agile sprints with regular updates and feedback), and Launch & Grow (deployment, training, and ongoing support). You are involved at every stage.

Upon full payment, you own the final deliverables created specifically for your project — including source code, design files, and documentation. We provide everything you need to maintain or transfer your project. We retain ownership of pre-existing libraries and frameworks used in development.

Absolutely. For websites, we build on content management systems that allow you to edit text, swap images, and publish updates without any technical knowledge. For custom systems, we provide an admin dashboard tailored to your needs. Comprehensive training is included with every handover.

We select the best technology stack for each project based on your specific requirements. Our expertise spans HTML5, CSS3, JavaScript, React, Next.js, Node.js, Python, Django, PHP, PostgreSQL, MySQL, Flutter, and more. We are technology-agnostic — we use what works best for your project, not what is most convenient for us.

Yes, we offer domain registration (.ug, .co.ug, .com), professional email setup, and hosting packages starting from UGX 150,000 per year. Our hosting includes free SSL certificates, regular backups, and basic support. We can also work with your existing hosting provider if you prefer.

Data security is foundational to everything we build. We implement encryption at rest and in transit, role-based access controls, comprehensive audit logging, and regular security assessments. We never share your project details or business information with third parties without your explicit consent.

Simple — reach out to us via WhatsApp, email, or our contact form. Tell us about your project, goals, timeline, and budget. We will schedule a consultation to discuss your requirements in detail, after which we will provide a comprehensive proposal with scope, timeline, and pricing. There is no obligation and no cost for the initial consultation.

Yes, we do. While our primary market is Uganda, we have worked with clients across East Africa and are fully equipped to collaborate remotely. All communication can be handled via email, video calls, and instant messaging — distance is not a barrier.

That is completely fine — most of our clients start with an idea, not a detailed specification. Part of our discovery process is helping you clarify your vision, understand your options, and define the right solution for your business. We will guide you through every decision with honest, practical advice.